Teraz
Luxury fashion store with seamless shopping and store management.
The Challenge
- Reliance on Instagram and WhatsApp for sales: Customers had to send messages and wait for replies to learn about products and complete their purchases.
- Difficulty accessing product information: Customers needed to ask about prices, available colors, sizes, and product availability.
- Potential loss of sales: Delayed responses or complicated purchasing steps could cause customers to abandon their orders.
- Lack of an integrated shopping journey: Customers needed a complete experience that combines product browsing, selection, purchasing, and order tracking in one place.
- Difficulty tracking orders: Customers had to contact the store repeatedly to check their order status.
- Difficulty managing the store: Products, orders, customers, and sales needed to be organized and managed efficiently.
- Difficulty analyzing business performance: There was no clear overview of best-selling products, top-performing categories, or new and returning customers.
- Inventory management challenges: The store needed a better way to identify products that required restocking to reduce potential lost sales.
Features
- Building a complete e-commerce store that allows customers to browse products and purchase directly without waiting for replies to messages.
- Providing clear product information, including prices, details, available colors, and sizes.
- Simplifying the shopping journey, from selecting products and adding them to the cart to reviewing and completing orders.
-Enabling order tracking so customers can check their order status after purchase.
- Creating a separate admin dashboard to manage the store from one place.
- Organizing product, order, and customer management instead of relying entirely on manual processes.
- Providing sales metrics and reports to help the store owner understand business performance.
- Enabling product and category performance analysis to identify best-selling products and top-performing categories.
- Providing customer data to help understand new and returning customers.
- Improving inventory monitoring to identify products that need restocking.
- Supporting data-driven decisions instead of relying solely on guesswork.
- Delivering a modern, luxurious design that reflects the TERAZ brand identity.
- Supporting both Arabic and English, including right-to-left (RTL) layout for Arabic.
- Enabling product search and browsing.
- Providing a dedicated product details page for each item.
- Allowing customers to add products to their wishlist.
- Enabling customers to add products directly to the cart using Quick Add.
- Greater sales opportunities: Reducing reliance on messages and waiting while making it easier for customers to complete purchases.
- Better business decisions: Using sales, product, and customer data to understand store performance and identify growth opportunities.